The first volume of Keitalia's hit webtoon series comes to print!
Hi everyone,
We're hoping to have an update on surveys in the next month or two. Sorry for the delay, but thanks for your patience as we get this figured out.
Hi everyone,
We are still working on our post-campaign survey platform, so not a whole lot to report this month. More info coming soon, and again, this will not impact the expected fulfillment date.
Thanks!
Hi everyone,
Quick update on surveys - currently, we are working on developing a post-campaign survey platform that we'll use to collect shipping information. With that said, this will take us a few months to get up and operational, so we will not be launching anything until then.
With that said, this in no way impacts our production on items or the estimated fulfillment date of March 2026, so we thank you for your continued patience and support.
More updates to come!
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Premium Editions of Volumes 1-3 of TurtleMe's acclaimed series!
Wohoo! We did it! Thank you soooo much for helping me make MMIH Volume 1 a reality. I couldn’t have done it without your incredible support!
Much love,
Kei
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We at Rocketship Entertainment would like to say thanks to everyone who got us to our funding goal and beyond!
There are a lot of questions coming in now that the Kickstarter is over, so let's dive in:
Q: I missed this campaign - can I pledge late?
A: Yes - but not just yet! We'll have a late pledge store ready hopefully by the week of May 12th, so check back soon!
Q: When will the surveys be going out?
A: Like the late pledge/pre-order store, we are aiming to have the surveys launched also by May 12th. They will go to your email address associated with your Kickstarter account. We'll do an update officially announcing when they have begun to go to everyone. It's worth noting though that it can take up to 48 hours to process all surveys fully. If at that point you still have not received one, please check your spam folder, and check that the email you used on Kickstarter is the email account you're checking.
Q: How long will I have to complete my survey?
A: Our goal is to get as many surveys completed as possible so that we have proper order counts on items to produce. Please try and complete these within 30 days of receiving them.
Q: What's the purpose of the post-campaign survey?
A: We use these surveys primarily for several reasons:
Q: Who can I talk to if I have questions, requests, or issues with my order?
A: If you have questions about your order, please DM us by clicking here! Always direct message us here on Kickstarter as we cannot perform customer service on social media.
Q: When will my order arrive?
A: Our estimated delivery is still set for March 2026, but please note that the delivery dates associated with each reward are based on our anticipated production schedule. They are not guaranteed and, as they are described, are ESTIMATES. Once we finish surveys and all add-ons are locked we go into production on those items and will provide campaign updates throughout the process. Should dates shift, which is not uncommon, we will provide new estimated delivery dates in updates. Please note, that no date provided should be considered a locked and promised date until we have the books at the warehouse and until such time all estimated dates are subject to change.
With that said, Rocketship Entertainment has never had a funded Kickstarter that did not end up getting fulfilled, and you can view the status of all our projects, both in-production and fulfilled by clicking here.
Whoa, we really did it! You guys rock! From the bottom of my heart, big thanks to everyone who made this possible. I’m super duper excited for you all to receive your copies.
- Kei
